Privacy Policy
Information on the processing of personal data of website visitors, customers and business partners.
Effective from 7 August 2026
1. Data controller
The controller is VENAP systems s.r.o., Company ID 254 79 691, VAT ID CZ25479691, registered office at Vstiš 115, 334 41 Vstiš, Czech Republic. Contact:
2. Data we process
Depending on your interaction with us, we may process your name, company, email address, telephone number, billing and delivery details, the contents of your enquiry and subsequent communication, contractual or order data, and basic technical data relating to your visit, such as IP address, request time, device and browser type.
3. Purposes and legal bases
- Handling enquiries and preparing quotations – steps prior to entering into a contract under Article 6(1)(b) GDPR.
- Entering into and performing a contract, delivery and support – Article 6(1)(b) GDPR.
- Accounting, tax and other legal duties – Article 6(1)(c) GDPR.
- Protecting legal claims, website security and abuse prevention – our legitimate interests under Article 6(1)(f) GDPR.
- Optional marketing, if introduced – only with consent or where otherwise permitted by law.
4. Retention periods
Enquiries and ordinary business communication are normally retained for the duration of negotiations and no longer than three years after the last contact if no contract is concluded. Contractual records are retained for the contractual term and the applicable limitation period. Accounting and tax documents are retained for the statutory period, normally ten years. Security logs are retained only as necessary, usually no longer than twelve months.
5. Recipients
Necessary data may be processed by our hosting and email providers, IT and security suppliers, accountants or tax advisers, carriers and partners involved in a specific project. We disclose data to public authorities only where required by law.
The website may use Google Maps and invisible reCAPTCHA protection. Loading these services may transmit technical data to Google. Any transfer outside the EEA is based on the provider's appropriate legal safeguards.
6. Cookies
The website uses essential technical cookies for security, language selection and Joomla functions. Optional analytics or marketing cookies will not be stored without an appropriate legal basis and consent mechanism. Embedded maps and form protection may use third-party cookies.
7. Your rights
Subject to the GDPR, you may request access, rectification, erasure or restriction, object to processing based on legitimate interests, and request data portability. You may withdraw consent at any time without affecting prior lawful processing.
Send requests to
8. Security and updates
We apply appropriate technical and organisational safeguards. We may update this policy when our services or legal requirements change. The current version is always published on this page.